Rapport vs. Report: What’s the Difference?
Rapport
Rapport is a close and harmonious relationship in which the people or groups concerned are “in sync” with each other, understand each other’s feelings or ideas, and communicate smoothly.
The word stems from the old French verb rapporter which means literally to carry something back; and, in the sense of how people relate to each other means that what one person sends out the other sends back. For example, they may realize that they share similar values, beliefs, knowledge, or behaviors around politics, music or sports. This may also mean that the participants engage in reciprocal behaviors such as posture mirroring or in increased coordination in their verbal and nonverbal interactions.
There are a number of techniques that are supposed to be beneficial in building rapport such as: matching your body language (i.e., posture, gesture, etc.); indicating attentiveness through maintaining eye contact; and matching breathing rhythm. In conversation, some verbal behaviors associated with increased rapport are the use of positivity (or, positive “face management”), sharing personal information of gradually increasing intimacy (or, “self-disclosure”), and by referring to shared interests or experiences.
Rapport has been shown to have benefits for psychotherapy and medicine, negotiation, and education, among others. In each of these cases, the rapport between members of a dyad (e.g. a teacher and student or doctor and patient) allows the participants to coordinate their actions and establish a mutually beneficial working relationship, or what is often called a “working alliance”.
Report
A report or account is an informational work, such as writing, speech, television or film, made with the intention of relaying information or recounting events in a presentable form.
A report is made with the specific intention of relaying information or recounting certain events in a way that is concise, factual and relevant to the audience at hand. Reports may be conveyed through a written medium, speech, television, or film. In professional spheres, reports are a common and vital communication tool. Additionally, reports may be official or unofficial, and can be listed publicly or only available privately depending on the specific scenario. The audience for a report can vary dramatically, from an elementary school classroom to a boardroom on Wall Street.
Rapport (noun)
A relationship of mutual trust and respect.
“He always tried to maintain a rapport with his customers.”
Rapport (noun)
Relation; proportion; conformity; correspondence; accord.
Report (verb)
To relate details of (an event or incident); to recount, describe (something). 15}}
Report (verb)
To repeat (something one has heard), to retell; to pass on, convey (a message, information etc.). from 15thc.
Report (verb)
To take oneself (to someone or something) for guidance or support; to appeal. 15th-18thc.
Report (verb)
Formally to notify someone of (particular intelligence, suspicions, illegality, misconduct etc.); to make notification to relevant authorities; to submit a formal report of. from 15thc.
“For insurance reasons, I had to report the theft to the local police station.”
Report (verb)
To make a formal statement, especially of complaint, about (someone). from 19thc.
“If you do that again I’ll report you to the boss.”
Report (verb)
To show up or appear at an appointed time; to present oneself. from 19thc.
Report (verb)
To write news reports (for); to cover as a journalist or reporter. from 19thc.
“Andrew Marr reports now on more in-fighting at Westminster.”
“Every newspaper reported the war.”
Report (verb)
To be accountable.
“The financial director reports to the CEO.”
Report (verb)
To return or present as the result of an examination or consideration of any matter officially referred.
“The committee reported the bill with amendments, or reported a new bill, or reported the results of an inquiry.”
Report (verb)
To take minutes of (a speech, the doings of a public body, etc.); to write down from the lips of a speaker.
Report (verb)
To refer.
Report (verb)
To return or repeat, as sound; to echo.
Report (noun)
A piece of information describing, or an account of certain events given or presented to someone, with the most common adpositions being by (referring to creator of the report) and on (referring to the subject).
“A report by the telecommunications ministry on the phone network revealed a severe capacity problem.”
Report (noun)
Reputation.
Report (noun)
The sharp, loud sound from a gun or explosion.
Report (noun)
An employee whose position in a corporate hierarchy is below that of a particular manager.
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